EXPLANATION: You may need to remove the Epson driver for your printer if you simply wish to remove the Epson software from your system, or you wish to remove the software to try to resolve a problem you are experiencing with the Epson drivers or software. If you have been experiencing difficulties printing to your computer, there may be a communication issue. Ensure that you have followed the troubleshooting article that addresses the issue you are experiencing. If the issue remains, the printer driver may need to be fully uninstalled. Note: This procedure is more in-depth than the and will remove all currently installed Epson printers. Important: This article assumes that your printer is operational (e.g. Displaying no errors) and addresses the full uninstall process only. • Click Start and then click Devices and Printers. • Right-click on the Epson printer, and then left-click on See What's Printing to open the print queue. • If there are documents waiting in the print queue, click Printer then Cancel All Documents. • Click Yes when prompted 'Are you sure you want to cancel all documents for 'Epson xxxx'?' Note: If you have more than one icon for your Epson printer model(s), repeat this procedure for any duplicate drivers. However, be aware that Windows 7 has a new feature called port stacking. Support & Downloads: Epson TM-T70 Series. Return back to support options for Epson TM-T70 Series. Windows 7: How to install an Epson printer using the Driver. This means if one or more printer drivers are using the same virtual printer port, Windows will stack the printers as a list when you right-click on the printer icon, but only one icon will be displayed. For detailed instructions on this step, refer to. • If you have had to cancel documents, restart the computer before moving on to the next step. To restart the computer, click Start, click the arrow and then Restart. • Power off the printer and disconnect the data cable. • Uninstall the printer driver from Programs and Features. • Click on Start, then Control Panel. • Left-click Uninstall a program. (If Uninstall a program is not listed, look for and select Programs and Features instead.) • Locate and double-click on EPSON Printer Software. (There will be no file size in the Size column, this is normal.) • Click Continue if you receive a Windows permission request to 'Uninstall or change an application'. • The EPSON Printer Utility window will appear.
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November 2018
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